The queue management software for the transport and freight forwarding sector
Kiosk Hydra Truck is the solution designed to manage the acceptance of freight forwarders.
The system allows drivers to be provided with behavioral information in different languages and to direct them to the correct check-in and check-out stations.
The system is customized according to the needs of the companies to bring the driver to the correct bay.
The centralized system allows to monitor the times and to carry out movement statistics.
Kiosk Hydra Truck is a modular, flexible and intuitive solution that offers a range of fully integrated features to simplify and automate the management of the shippers' access flow to the different service areas.
The Kiosk Hydra Truck system is an intelligent solution, able to make welcoming and communicating with multi-ethnic users clear and efficient, to offer information, manage flows and increase efficiency.
The solution combines some basic tools, such as:
Reception and addressing towards the designated service areas
Intelligent control and centralized management, based on the processing of collected data
Multimedia communication on a large screen aimed at the transporter approaching or waiting to be served
Robustness and reliability
Kiosk Hydra Truck is a structured application designed to allow rapid and customized deployment. The advantage for the administrator is to always have a single web console from which he can access different locations and units.
This solution consists of:
Multimedia kiosk for ticket issuance
The ticket dispenser is Kiosk Elegant or Kiosk One small, a structure with a modern and elegant design, in white color, easily accessible and robust for prolonged use.
The kiosk can be placed in different places. The system is able to manage all the ticket dispensing points in a unified way.
The Kiosk Hydra Truck application is able to manage a multiplicity of large-format LCD displays located in different areas and to display, in addition to the numerical progression, multimedia information and entertainment information.
The system allows you to manage the different areas in a personalized way, possibly using color codes.
The counter display allows you to easily identify the location to which the transporter must go.
Equipped with a convenient on-screen terminal, each operator can call the transporter at the service counter. The application also shows service information (such as the number of people waiting), manages any priorities and allows you to divert the transporters to other operators or to the assigned bay.
Advantages for the company
Reduction of the management times of the single loading / unloading of goods
Centralized process control system
Management of information based on the driver's language
Statistics of use
Provide information always updated
Wall-mounted LCD displays and totems represent to all intents and purposes, digital bulletin boards where you can easily and quickly publish news, announcements, press releases and anything else of public utility.
Benefit from a stable and robust system
The system was installed and then tested on important national realities, proving to be stable and robust.
Flexible and customizable
The system easily adapts to the needs of the Company and this determines low costs of customization, deployment and management.
Govern in a centralized way
The system allows the system administrator to manage the entire system from a single console and therefore to view all workstations quickly and easily.
More effective internal communication
Whether it is service information or how to use the products, the system delivers to the company a communication management platform with incredible potential that immediately impact the general organization.
Advantages for the transporter
Clear information on the company's operating procedures
Reduction of the time spent in the loading / unloading area
Receive better service
The totem with which to select the service and request the printing of the ticket, also provides clear and detailed information to support the user in the initial phase of addressing the service.
Thanks to the digital signage technology supported by Kiosk Hydra®, it is possible to manage and control multiple displays within the reception area, providing different types of content, facilitating the processes and carrying out of loading and unloading practices.
Reduce the sense of discomfort
Thanks to the "digital queue elimination totem", the user can be informed in advance of information useful to him for the provision of the service, such as the list of documents necessary for the counter practice.
Reduction of waiting times
Kiosk Hydra truck allows to automate the shippers' management process, reducing their waiting times.
A turnkey offer
Since each reality is the same and at the same time different, Kiosk supports the customer in all phases of the implementation project of a queue management system:
Inspection, building and flow analysis
Definition of the types of messaging
Definition of adoptable dimensions
Design and elaboration of proposals
Installation and set up
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