Kiosk Hydra Retail is a modular, flexible and intuitive solution that offers a range of fully integrated features to simplify and automate the management of points of sale and desk services. Kiosk Hydra Retail is an intelligent solution, capable of making the reception and commercial communication towards customers within the store efficient, with simple and pleasant tools, to offer information, manage flows, increase effectiveness of communication relating to the offer of products and services to its customers.
The solution combines some fundamental tools, such as:
Kiosk Hydra Retail is a structured application designed to allow rapid and customized deployment. The advantage for the administrator is to always have a single web console from which he can access different locations and units.
This solution consists of:
The ticket dispenser is Kiosk Elegant or Kiosk One Small: a structure with a modern and elegant design, in white, easily accessible, with an adequate height to also accommodate the disabled.
The kiosk can be placed in different places. The system is able to manage all the ticket dispensing points in a unified way.
The Kiosk Hydra Retail application is able to manage a multiplicity of large-format LCD displays located in different areas and to display the numerical progression and other information, such as entertainment or promotional multimedia information, updated communications in the form of continuous strips (news ticker).
The desk display is used to identify the desk or the point where the customer called has to go.
Each operator has an interface to call customers to his desk. The application is also able to show other information, such as displaying people waiting, indicating presence / absence and managing any priorities.
Wall-mounted LCD displays and totems represent to all intents and purposes, digital bulletin boards where to show, in addition to service numbers, news, announcements, press releases and anything else of interest to the customer.
The system was installed and then tested on important national companies, proving to be stable and robust.
The system easily adapts to the needs of the company and this determines low costs of customization, deployment and management
Il sistema consente all'amministratore di sistema di gestire da un'unica console l'intero sistema e quindi di visualizzare in modo facile e veloce tutte le postazioni.
Whether it is promotional information or how to use the products, the system delivers to the commercial company a communication management platform with incredible potential that immediately impact the sale. Not a simple counter, therefore, but a tool capable of conveying effective communications at the desk and in the lane.
The totem with which to select the service and request the printing of the ticket, also provides clear and detailed information to support the user in the initial phase of addressing the service.
Thanks to the digital signage technology supported by Kiosk Hydra®, it is possible to manage and control multiple displays within the same store, providing different types of content, increasing the pleasantness and the overall shopping experience, as well as improving the information itself.
Thanks to the possibility of using different displays within the same point of sale, the customer, having taken the ticket immediately, can carry out his shopping in serenity knowing easily that he will lose the priority acquired
Since each reality is the same and at the same time different, Kiosk supports the customer in all phases of the implementation project of a flow management system:
Our experts are able to support you in defining the optimal solution for managing queues in your business.
Plan your project carefully.
Our experts are able to support you in defining the optimal solution for managing queues in your business.
Plan your project carefully.
Casa Giardino has chosen Kiosk Hydra Retail for the organized management of customer services.
Queue management system for Gold & Co.
Queue management system for Domar jewelery.
Renord S.P.A. car dealer of Renault, Nissan and Dacia in Milan, has chosen Kiosk Hydra Retail for the organized management of customer assistance services.
The company from Pavia Flli Della Fiore, operating in the plumbing and thermo-sanitary sector., has chosen Kiosk Hydra Retail as the counter service queue management system.
Queue management system at the grocery desk.
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