The queue management system for pharmacies and pharmacy networks
Kiosk Hydra Pharma simplifies the problems related to queues, allows the reduction of waiting times and manages them effectively. This system has been designed to allow the management of multiservice, multidesk and, if necessary, multisite queues, carrying out the task of addressing and sorting customers directly to the counter in charge for the requested service. Thanks to digital technology, our queuing system offers levels of flexibility and efficiency superior to traditional queuing systems on the market.
Kiosk Hydra Pharma is a fully modular, flexible and intuitive queue flow and wait management software platform that offers a range of integrated features to simplify and automate the management of Pharmacy and counter services.
The solution combines some basic tools, such as:
reception and addressing to the services offered by the Pharmacy using a self-service kiosk with interactive touchscreen display
intelligent control and centralized management, based on the processing of collected data
flexible coverage of each type of queue: simple, single-counter, multi-service, single-service, multi-service
large-screen multimedia communication aimed at customers approaching or waiting to be served (if a large format monitor is installed on the wall)
robustness and reliability.
Kiosk Hydra Pharma is a structured application designed to allow rapid installation and commissioning.
This solution consists of:
Kiosk Elegant: the elegant ticket issuer
The ticket dispenser is Kiosk Elegant or Kiosk One Small, a multimedia totem with a modern and elegant design, in white, perfect for placing in a pharmacy equipped with a thermal printer.
The selection of services is accessible via touchscreen; moreover, its low height makes it perfect for the disabled.
Summary display of calls in progress
The Kiosk Hydra Pharma application is able to manage a multiplicity of large-format LCD displays located in different areas and to display the numerical progression and other information, such as the promotion of pharmaceutical products or services, updated communications in the form of continuous strips ( news ticker).
The counter display is used to identify the counter to which the customer called by number must go.
Each operator, using the queue elimination software interface, can call the customer on duty at the service counter. The application is also able to show other information, such as displaying people waiting, indicating presence / absence and managing any priorities.
If you want to give your pharmacy a particular appeal, Kiosk offers you the Ledwall wall solution: a proposal that integrates the functionality of the most performing queue elimination system with the fascinating display of content and advertising messages offered by the Ledwall walls.
Thanks to modern led modules, it is possible to obtain fascinating walls with frameless displays.
Displays that can be assembled and combined in the most creative ways and forms, without encountering limitations of shape and size.
Impeccable installations for high impact communications
Kiosk helps you in the design of your LED wall in all phases: from the analysis and inspection, to the choice and supply of the displays, to their installation in optimal brackets for any maintenance or assistance, up to the supply of the management software and publication of advertising or information content on the luminous wall.
All orchestrated and calibrated to perfection, for maximum return on investment.
And if you need to create and manage the advertising part, we can also offer this service.
Advantages for the pharmacy
Provide information always updated
Wall-mounted LCD displays and totems represent in all respects digital bulletin boards where you can publish quickly and easily, in addition to service numbers, news, announcements, press releases and anything else of public utility.
Benefit from a stable and robust system
The system was installed and then tested on important national realities, proving to be stable and robust.
Flexibility and customization
The system easily adapts to the needs of the pharmacy and this determines low costs of customization, deployment and management.
Govern in a centralized way
The system allows the system administrator to manage the entire system from a single console and therefore to view all workstations quickly and easily.
Advantages for the user
Receive better service
Il totem con cui effettuare la selezione del servizio e richiedere la stampa del ticket, fornisce anche informazioni chiare e dettagliate a supporto dell'utente nella fase iniziale di indirizzamento al servizio.
Reduce the possibility of error
More precise information, ensured by the totem, facilitates the choice of the requested service, reducing the possibility of error and incorrect queues.
Reduce the waiting times
Thanks to the possibility of using different displays within the same point of sale, the customer, having immediately taken the ticket, can carry out his shopping in serenity knowing easily that he will lose the priority acquired
A turnkey offer
Since each reality is the same and at the same time different, Kiosk supports the Pharmacy in all phases of the implementation project of a flow management system:
Inspection, location and flow analysis
Definition of the types of messaging
Definition of adoptable dimensions
Design and elaboration of proposals
Installation and set up
Would you like to know more?
Our experts are able to support you in defining the optimal solution for managing queues in your business.
Plan your project carefully.
Here you will find details on the hardware components of the queuing system such as ticket dispensers,
call console or keypad, progressive call display and more.
Farmacia dello Stadio
Kiosk Hydra Pharma as queue management system for the Farmacia dello Stadio of Erice.
Kiosk Hydra Pharma for the queue management at Farmacia Marra of Reggio Calabria
Farmacia Minerva di Catania
Customer queue management system for farmacia Minerva of Catania
Partner with Kiosk
By becoming our partner, you can ensure successful results for your customers.
Benefit from our skills and our marketing tools to give value to your customers and differentiate your business.
Less risk, less cost and a guarantee to deliver the expected business results to your client.