The most advanced queuing software for managing queues and reservations in public offices
Kiosk Hydra PA is not a simple queue management system, but an advanced system for managing counter activities, communications to the public, queue peaks, with advanced quality measurement tools.
Kiosk Hydra PA is the solution created by Kiosk to solve the reception needs of Public Administration users: Municipalities, Provinces, Bodies, Chambers of Commerce, Municipalities. Thanks to this innovative system, the problems linked to queues are considerably simplified, while waiting times are reduced and managed effectively.
Kiosk Hydra PA has been designed to allow the management of multiservice, multisport and multisite queues, carrying out the task of addressing and sorting users directly to the counter in charge of the requested service.
Thanks to digital technology, our queue management system offers levels of flexibility and efficiency superior to traditional static pushbutton panel systems.
Kiosk Hydra PA is a modular, flexible and intuitive solution that offers a range of fully integrated features to simplify and automate the management of branches and counter services. The Kiosk Hydra system is an intelligent solution, capable of making the reception of citizens in offices open to the public efficient, with simple and pleasant tools, to offer information and direct them to the various services, and to increase the effectiveness of communication.
La soluzione combina alcuni strumenti fondamentali, come:
reception and addressing to the services offered by the PA using a self-service kiosk with interactive touchscreen display
intelligent control and centralized management, based on the processing of collected data
multimedia communication on a large screen aimed at the approaching citizen waiting
robustness and reliability.
Kiosk Hydra PA is a structured application designed to allow rapid and customized deployment. The advantage for the administrator is to always have a single web console from which he can access different locations and units.
This solution consists of:
Kiosk One Small: robust and reliable ticket issuer
The ticket dispenser is Kiosk One Small, a touchscreen totem with a modern and elegant design, in white, easily accessible, of an adequate height to accommodate even the disabled.
The system also manages multiple ticket dispensing points in a unified way.
Summary display of calls in progress
The Kiosk Hydra PA application is able to manage a variety of large-format LCD displays located in different areas and to display the numerical progression and other information, such as entertainment multimedia information and updated press releases in the form of continuous strips (news ticker).
Through the counter display it is possible to carry out the task of classic identification of the counter, with the called number matched.
Terminali di chiamata
The system was installed and then tested on important national Companies, proving to be stable and robust
Advantages for the Pubblic Administration
Provide information always updated
Wall-mounted LCD displays and totems represent to all intents and purposes digital bulletin boards where you can easily and quickly publish news, announcements, press releases and anything else of public utility.
Benefit from a stable and robust system
The system was installed and then tested on important national realities, proving to be stable and robust.
Flexibility and customization
The system easily adapts to the needs of the Institute and this determines low deployment and management costs.
Governor in a centralized way
The system allows the system administrator to manage the entire system from a single console and therefore to view all workstations quickly and easily.
Advantages for the user
Receive better service
The totem with which to select the service and request printing of the ticket, also provides clear and detailed information to support the user in the initial phase of addressing the service.
Reduce the possibility of error
More precise information, ensured by the totem, facilitates the choice of the requested service, reducing the possibility of error and incorrect queues.
Reduce the sense of discomfort
Thanks to the "digital queue elimination totem", the user can be informed in advance of information useful to him for the provision of the service, such as the list of documents necessary for the counter practice or the revenue stamp to to apply.
A turnkey offer
Since each reality is the same and at the same time different, Kiosk supports the customer in all phases of the implementation project of a flow management system:
Inspection, building and flow analysis
Definition of the types of messaging
Definition of adoptable dimensions
Design and elaboration of proposals
Installation and set up
Would you like to know more?
Our experts are able to support you in defining the optimal solution for managing queues in your business.
Plan your project carefully.
Here you will find details on the hardware components of the queuing system such as ticket dispensers,
call console or keypad, progressive call display and more.
Embassy of the Philippines
The Embassy of the Philippines has chosen Kiosk Hydra for the organized and orderly management of the service queues to the public.
Kiosk Hydra PA as a centralized customer flow management system in the distributed offices of Abbanoa Spa.
Centralized and multi-site management system for queues and service waiting times for Irisacqua Srl.
Partner with Kiosk
By becoming our partner, you can ensure successful results for your customers.
Benefit from our skills and our marketing tools to give value to your customers and differentiate your business.
Less risk, less cost and a guarantee to deliver the expected business results to your client.