Online booking system
Online booking system. Which one to choose?
Friday, 15 October 2021
online booking system

Since the indications provided for the reopening of all commercial activities and professional offices provide for the regulation of entrances to the structures, the use of an online booking and appointment management system has become necessary.

Hairdressing and beauty shops, insurance companies, gyms, restaurants to name a few, inevitably have to regulate the flow of their customers. This leads them to try both not to burden and hinder the customer experience too much, and to make it easier for the merchant to manage.

What solution then to the regulation of entrances? Managing customers based on appointments, allowing them to make reservations online, is certainly a valid option, which is one of the tools useful for containing the spread of the virus in the workplace.

In fact, experience is showing how a good online booking system simplifies customer management, but also facilitates the use of services by giving customers great freedom.

Not only. The fact of offering its customers a method or channel for free booking and making appointments, has become a plus, that is, an element that enhances the activity itself, a much appreciated attention to the health and time of the customer.
In fact, customers can easily check availability based on timetables, make a reservation at any time of the day and possibly postpone an appointment in case of unexpected needs, in conflict with the commitments already made.

For these reasons it is necessary to switch to an orderly and scheduled management of services. However, this means finding a solution that meets your needs.

 

Which booking system to adopt?

The elements to consider are numerous. We try to identify the most relevant.

  1. More points of sale to manage or single activities
  2. Services with different hours
  3. Different number of employees depending on the time slot
  4. Number of different bookings per time slot
  5. Secure data management
  6. Management of criticalities
  7. Easy to use

 

On the market there are several online booking systems, more or less valid, more or less suitable for your business.
Kiosk offers two highly configurable systems: Kiosk Buk and Kiosk Hydra Booking.

Kiosk Buk is a modular online booking system that adapts to multiple types of activities, businesses and services.
It offers intuitive interfaces to both customers and internal staff, as well as providing practical features that save everyone time and money.
And precisely from the point of view of practicality, Kiosk Buk is responsive and therefore does not require you to download an App on your mobile phone but easily adapts to be seen by any device capable of connecting online. Therefore it satisfies a broad spectrum of users.

The Kiosk Hydra Booking software is more complex, an advanced booking system that integrates the online booking channel with the physical channel for taking the ticket through a totem or queuing system. A solution that offers complete and refined management of the customer journey.

 

 

Would you like to know more?

Our experts are able to assist you in defining the optimal solution for managing appointments and reservations in your business.
Talk to our account and evaluate our proposal.

Fissa una call

 

 

team kiosk
Would you like to know more?

Our experts are able to assist you in defining the optimal solution for managing appointments and reservations in your business.
Talk to our account and evaluate our proposal.

 

Fissa una call