Case study
Nshot Academy: manage queues for a qualified service
Friday, 03 December 2021
Totem Eliminator in Nshot Academy

Managing customer queues and minimizing waiting times are fundamental elements for improving the service in many commercial realities.
Among these we find RCE Verona, an established reality in the sale of professional photographic material.

Born in Padua, RCE Verona has been involved in photography for more than 50 years and today is present with franchised stores throughout the Veneto. It offers a collection and resale service of used photographic and video material, checked by qualified technicians and guaranteed for 1 to 2 years from the date of purchase.

A dynamic reality, which has been able to combine sales experience and technical knowledge with teaching skills, to become Nshot Academy today.

 

The importance of giving a qualified service

Attention to the customer and his needs is part of the company mission. For Nshot Academy, efficiency and competent service are essential cornerstones of their customer management philosophy.
Paying attention to their needs, being able to direct them to the right person, reducing waiting times and facilitating staff operations, are some of the reasons why they chose Kiosk Hydra, the innovative and multi-site queue management system, now also in the cloud.

 

manage customer queues

 

In the retail version, Kiosk Hydra not only organizes the flow of customers, but directs the customer to the most qualified personnel for that type of need.
Digital signage technology for publishing content enriches the customer experience, providing him with professional and always up-to-date communication. So not a simple display of the numbers called, but a tool for branding, promotion and conveying value.
A few clicks and the content is distributed on the displays. In summary, an example of organization that is reflected in speed of service, efficiency, professionalism.

 

 

Do not waste time. Schedule a live demo.

One of our product specialists is available to show you how Kiosk Hydra Retail simplifies queue management and improves the customer experience.

Book a live demo and find out in detail.

Book a demo

 

Would you like to know more?

One of our product specialists is available to show you how Kiosk Hydra Retail simplifies queue management and improves the customer experience.

Talk to our account and evaluate our proposal.

Book a demo